Sales Policy
Effective Date: December 10, 2024

At LimoBikeFix.net, we strive to provide an exceptional shopping experience for all our customers. This Sales Policy outlines the terms and conditions under which products are sold through our website. By making a purchase, you agree to the following terms and conditions. Please read them carefully.

1. Product Availability

All products listed on LimoBikeFix.net are subject to availability. While we make every effort to ensure that product listings are accurate and up to date, there may be occasions when certain products are out of stock or unavailable due to unexpected demand or supply chain issues. In the event that an item is out of stock after you have placed an order, we will promptly notify you via email and provide you with options to either receive a full refund or choose an alternative product.

If you prefer a refund, we will process the refund to your original payment method within 3-5 business days. If you select an alternative product, we will arrange for its shipment and notify you of the revised order details.

2. Pricing

The prices displayed on LimoBikeFix.net are in U.S. dollars and include all applicable taxes unless otherwise stated. However, the prices listed on our website do not include shipping fees, which will be calculated at checkout based on the shipping method and destination.

  • Price Changes: Prices are subject to change at any time without prior notice. While we make every effort to ensure accuracy, we reserve the right to adjust prices for any reason. Any price changes will not affect orders that have already been placed and confirmed.

  • Discounts and Promotions: From time to time, we may offer promotional discounts, coupons, or limited-time sales events. These offers may be subject to specific terms and conditions, including expiration dates and minimum purchase amounts.

3. Order Confirmation

Once you place an order on LimoBikeFix.net, you will receive an order confirmation email containing details of your purchase. Please note that this email is not an acceptance of your order, but an acknowledgment that we have received it.

  • Order Acceptance: We reserve the right to refuse or cancel any order at our discretion. This may occur for several reasons, including but not limited to:
    • The item is unavailable
    • There is an issue with payment processing
    • Suspicion of fraudulent activity or suspicious ordering behavior
    • Errors in product descriptions, pricing, or availability

If we need to cancel your order for any reason, we will notify you promptly and offer a full refund for any amounts paid.

4. Payment

We accept a variety of payment methods to make your shopping experience convenient and secure, including credit cards, debit cards, and PayPal.

  • Payment Processing: Payment for all products, including any applicable taxes and shipping fees, must be made in full before your order will be shipped. If your payment is declined or there is an issue with processing, we will notify you to resolve the issue before shipping the order.

  • Currency: All transactions on LimoBikeFix.net are conducted in U.S. dollars. If your payment is processed in a different currency, the amount billed may vary based on exchange rates or any fees imposed by your payment provider.

5. Shipping

We offer reliable shipping services within the United States. Please note that shipping times and costs can vary depending on the shipping method selected, the delivery address, and other factors.

  • Processing Time: Orders are typically processed within 1-3 business days from the time of purchase. You will receive an email notification once your order has been shipped, along with a tracking number to follow the progress of your shipment.

  • Shipping Costs: Shipping costs are calculated during checkout based on your location, the weight of the products, and the shipping method you select. While we strive to offer competitive rates, shipping fees may vary depending on the carrier and delivery speed.

  • Estimated Delivery Times: Shipping times provided at checkout are estimates from the carrier, and actual delivery times may vary due to factors beyond our control, such as weather conditions or delays in the carrier’s network. We recommend placing orders in advance to allow sufficient time for delivery.

  • Domestic Shipping: At this time, we only offer domestic shipping within the United States. We do not currently offer international shipping, but we may expand shipping options in the future.

6. Cancellations

If you wish to cancel an order, you must do so within 24 hours of placing the order. After this time, we may not be able to guarantee cancellation, as your order may have already been processed or shipped. If you cancel an order before it has been shipped, we will issue a full refund to your original payment method.

  • How to Cancel: To request a cancellation, please contact our customer service team at info@limobikefix.net as soon as possible. Please include your order number and details of your cancellation request, and we will do our best to accommodate your request.

  • Order Processing: Once your order is processed and shipped, it cannot be canceled, but you can initiate a return after receiving the product.

7. Customer Support

Our goal is to ensure that every customer has a smooth and satisfying experience when shopping with us. If you have any questions or concerns regarding your order, products, or any aspect of your shopping experience, our customer support team is here to assist you.

  • Customer Service Contact:
    For assistance, please reach out to our customer service team at info@limobikefix.net. We aim to respond to all inquiries within 1-2 business days.

  • Phone Support:
    If you prefer to speak with someone directly, you can also call our customer support line at 210-836-7588. Our team is available Monday to Friday from 9 AM to 5 PM (CST).

  • Website Support:
    For additional information or assistance, you can visit our website at limobikefix.net. There, you will find detailed product descriptions, FAQs, and the option to contact us directly.

8. Returns and Exchanges

Our Refund and Returns Policy provides the terms and conditions for returning products and requesting exchanges. Please review this policy for information on how to initiate a return or exchange.

9. Product Reviews and Feedback

We encourage our customers to leave product reviews and feedback. Your experiences and insights help other customers make informed decisions and help us improve our product offerings.

  • How to Leave a Review:
    You can leave a review on the product page of any item you have purchased. Simply visit the product listing on our website, scroll to the reviews section, and submit your review.

  • Feedback and Suggestions:
    We also welcome any suggestions or feedback that can help us enhance our services. Please feel free to share your thoughts by emailing info@limobikefix.net.

10. Privacy and Security

We take your privacy and security seriously. For more information on how we collect, use, and protect your data, please refer to our Privacy Policy. We employ industry-standard encryption and security measures to safeguard your personal and payment information.

11. Changes to the Sales Policy

LimoBikeFix.net reserves the right to update or modify this Sales Policy at any time. Any changes to the policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about any changes.

12. Contact Information

For any questions, concerns, or assistance related to this Sales Policy, please feel free to reach out to us. We are here to help!

Thank you for shopping with us! We are committed to providing the best service and products to meet your needs.